Systems integration approach

ALL OMINOR E-COMMERCE PROJECTS INCLUDE SYSTEMS INTEGRATION

A structured approach to systems integration is a vital element of an E-Commerce project to support the long term stability, success and revenue generation of your business.

Poor systems integration can undermine an E-Commerce site, result in major project delays and create an enormous and unnecessary support burden.

Good systems integration can provide a seamless multi-channel environment which supports an advanced customer proposition and provides a level of customer intelligence which can put you ahead of the competition.

Ominor employ a proven approach to systems integration with our partners which includes:

• Understanding - An investment of time is made by the E-Commerce project team to gain a clear understanding of the objectives behind the integration project
• Project Management - Successful systems integration is driven by quality planning and project management. Ominor drives this process through detailed planning, co-ordination and scheduling of all activity
• Documentation - Ominor supports all E-Commerce integration projects with detailed documentation signed off by all partners. The devil is in the detail
• Error Handling - Good systems integration projects start when the systems are talking successfully. Ominor define and manage error conditions and exception handling based on real world conditions not one off test scenarios
• Roles & Responsibilities - For each error condition Ominor define clear roles and responsibilities for each partner ensuring you as the client always know the process for resolution and the partner responsible
• Comprehensive Test Coverage - All Ominor systems integration projects include automated tests for all use cases and potential error conditions
• Mock Interfaces for Integration Partners - Ominor create mock versions of all systems we integrate with ensuring our test driven approach to E-Commerce is both fast and reliable
• Interface Monitoring - Ominor include all integrated systems interfaces within the our monitoring software with automated alerts ensuring any connectivity issues are alerted to the partners as soon they occur
• Elegant Degradation - All Ominor integrated E-Commerce sites continue to trade and support your business in the event that integration partners systems are not operational
• Flexible API's -The Ominor E-Commerce Framework can support any language protocol, or transfer method.

Systems integration partners on Ominor projects include: